Acceptance of Terms

By using Marco (the “Service”), you agree to these Terms and Conditions. If you do not agree with any part of these Terms, you should not use the Service. These Terms form a binding agreement between you and Marco Technology Inc. (“Marco,” “we,” or “us”). Marco Technology Inc. is a company based in the State of Delaware, USA.

Description of the Service (Alpha/Beta Program)

Marco is an IMAP-first email client currently offered in an invite-only alpha and beta testing program. The Service is in waitlist mode, meaning only users who have signed up and received access can use it at this stage. During this alpha/beta phase, the app is still under active development. Features, interface, and functionality are subject to change as we refine the product. As an alpha or beta user, you understand that the Service may have bugs or issues and may not be fully functional all the time.

Free Alpha/Beta Access and Future Subscription

No Fees During Testing: During the alpha and beta testing period, you will not be charged for using Marco. Access to the Service is provided free of charge for testers. We will not ask for payment information during this phase.

Future Paid Model: Once Marco launches publicly, it will transition to a subscription-based service. This means that in the future, continued use of Marco will require a monthly paid subscription. Pricing details will be published on our website (for example, at marcoapp.io/pricing) when we approach launch. We will inform beta users when the paid model is about to begin. At that time, you will have the choice to subscribe to the paid service. If you choose not to subscribe after the public launch, you will lose access to the Service once the free beta period ends. Note: Your participation in the alpha/beta does not obligate you to pay for the service in the future.

Accounts and Sign-Up

To use Marco, you must create an account or join our waitlist and be invited. Account sign-up and login are handled through a third-party authentication service called WorkOS. This means when you register or log in, WorkOS will process your credentials (for example, it may allow you to log in with your work email or other identity provider).

Please use a valid email address and accurate information for your account. You are responsible for maintaining the security of your login credentials. If you suspect any unauthorized use of your account, you should contact us immediately.

Data Collection and Privacy

We care about your privacy and data security. To improve the product, Marco collects certain data during the alpha/beta phase:

• Crash Logs: If the app crashes or encounters errors, we collect crash reports and diagnostic details. This helps us identify and fix issues.
  
  

• Usage Analytics: We gather basic analytics about how the app is used (for example, which features are popular or how often the app is accessed). This information guides us in improving features and usability.

All collected data is handled according to our Privacy Policy. The Privacy Policy provides details on what information we collect, how we use it, and how we protect it. By using the Service, you agree that we can collect and use your data as described in the Privacy Policy. If you have questions about data handling, please review the Privacy Policy or contact us at our support email.

User Responsibilities and Acceptable Use

We ask that you use Marco in a responsible and lawful manner. By using the Service, you agree not to:

• Use the Service for any illegal purposes (for example, violating any laws or regulations).
  
  

• Use the Service to transmit or store any content that is unlawful, harmful, threatening, abusive, or harassing.
  
  

• Abuse, disrupt, or interfere with the Service. This includes not attempting to hack, overload, or modify the Service, and not using it in a way that could harm our systems or other users.
  
  

• Misuse the Service in any other way that could damage our interests or the experience of other users.

If you violate these rules or any other part of these Terms, we may suspend or terminate your access to Marco (see Account Deletion and Termination below). Remember that you are responsible for your own communications and content while using Marco. Make sure you have the right to use any data or accounts that you connect to the app (for example, if you connect an email account via IMAP, you should be authorized to access that email).

Account Deletion and Termination

User-Initiated Deletion: You have the right to delete your account and data at any time. Marco provides an option within the app for you to delete your account. Using that option will remove your user data from our active systems. (Some residual data, like backup copies or logs, may remain in our archives for a short period, but will be deleted according to our data retention policies as described in the Privacy Policy.)

Our Right to Terminate or Suspend: We reserve the right to suspend or terminate your access to the Service at our discretion, especially if you violate these Terms or misuse the Service. We might also suspend or terminate the alpha/beta program at any time as part of the testing process. If we discontinue the alpha/beta or terminate your account for any reason, we will try to notify you at the email address associated with your account.

Intellectual Property

All rights, title, and interest in and to the Marco app and website (including all software, content, and trademarks) are owned by Marco Technology Inc. or its licensors. Using the Service does not give you ownership of any intellectual property rights in our Service or content. You agree not to copy, distribute, modify, or create derivative works based on our app or any part of our website, except as allowed by law or with our permission. (This clause does not apply to content that you own, such as your emails or data that you access through the app. You retain ownership of your own content.)

Disclaimer of Warranties (“As-Is” Service)

As-Is and As-Available: Marco is provided to you on an “as is” and “as available” basis, especially during this alpha/beta test phase. Marco Technology Inc. makes no warranties or guarantees about the Service. This means we are not making any promises that:

• The Service will always be available, uninterrupted, or error-free (you may encounter bugs or downtime).
  
  

• The Service will meet all of your expectations or requirements.
  
  

• The Service is secure or free of vulnerabilities (though we strive to protect your data).

No Express or Implied Warranties: To the fullest extent allowed by law, we disclaim all warranties, whether express or implied. This includes implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In plain language, we are providing this test version of Marco without any promises that it will work perfectly or fit your needs. You use it at your own risk.

Limitation of Liability

Using an early-stage software like Marco (alpha/beta) comes with inherent risks, and you agree that Marco Technology Inc. will not be liable for any damages or losses arising from your use of the Service. To the maximum extent permitted by law, in no event will Marco Technology Inc. be liable for:

• Any indirect, special, incidental, or consequential damages. This includes any loss of data, loss of profits, business interruption, or other commercial losses, even if we were advised that such damages might occur.
  
  

• Any direct damages beyond the amount you paid for the Service in the past 12 months. (During the free alpha/beta period, this amount is $0.)

This limitation of liability applies to any claim related to the Service or these Terms, including, for example, issues caused by bugs, errors, security breaches, or data loss. Your sole remedy if you are unhappy with the Service is to stop using the Service.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. If any law applies to you that prevents any of the limitations or exclusions above, then those specific provisions will not apply to you. In that case, our liability will be limited to the maximum extent allowed by law.

Governing Law

These Terms and your use of the Service are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. If there is any dispute or claim arising out of or relating to these Terms or your use of Marco, it will be governed by Delaware law. By using the Service, you agree that any such disputes will be resolved in the state or federal courts located in Delaware, unless otherwise required by applicable law (for example, certain consumer protection laws might give you the right to resolve disputes in your home jurisdiction).

Changes to These Terms

As we continue to develop Marco and move from the testing phase to launch, we may update or change these Terms and Conditions. We reserve the right to modify these Terms at any time. If we make material changes, we will notify users by posting the updated Terms on our website and/or through other means (for example, we might email important updates to alpha/beta users). It’s your responsibility to review the Terms periodically. The latest version of the Terms will always be available on our website. By continuing to use the Service after changes to the Terms are posted, you agree to the revised Terms. If you do not agree with an update, you should stop using the Service and consider deleting your account.

Contact and Support

If you have any questions, concerns, or feedback about these Terms or the Service, please contact us at support@marcoapp.io. We appreciate feedback from our alpha and beta users, as it helps us improve the product. You can also reach out to us through our website’s contact form or other support channels.

© 2024 Marco Technology Inc. All rights reserved.